Receptionist

Join the team at Jadran Hotel in Rijeka, part of Marriott International, and take part in creating a first impression that lasts.

About us

At Jadran hoteli Rijeka, one of the leading hotel chains in the Kvarner region, we deeply value our employees and are dedicated to investing in their knowledge and career development. Our long-standing tradition of excellence in hospitality has allowed us to build a supportive work environment that fosters professional growth and personal development. We offer various opportunities and benefits across different positions in all departments. If you are interested in working in hospitality and are looking for advancement in a dynamic environment that respects both tradition and innovation, explore our current job openings and join us.

Position description

In summer 2026, Jadran, Rijeka, a Tribute Portfolio Hotel will open – a new chapter for one of Rijeka’s most recognisable hotels, now as part of Marriott International. We are looking for someone who understands that the front desk is not just a place for check-in and check-out, but where first impressions are formed, trust is built, and the overall guest experience takes shape. We are seeking a professional, confident and guest-focused individual who can combine high service standards with a warm, natural and personalised approach.

Responsibilities

Professionally and warmly welcoming guests and managing check-in and check-out processes with a high level of service and a personalised approach
Handling reservations, payments and administrative processes in line with hotel and brand standards
Communicating with guests on a daily basis and providing accurate, timely and relevant information about the hotel, its services and the destination
Providing carefully considered recommendations about the hotel, Rijeka and local experiences, in line with the brand concept and standards
Coordinating with other departments to ensure a seamless, precise and consistent guest experience
Handling enquiries, special requests and any complaints discreetly, calmly and efficiently
Working in accordance with clearly defined service standards and operational procedures of an international hotel system

Qualifications

Previous experience working at a front desk, preferably in higher-category hotels
Excellent command of at least one foreign language; additional languages are an advantage
Proficiency in computer use and hotel PMS / reservation systems
Strong communication and organisational skills, with the ability to build a professional rapport with guests
Calm, reliable and professional approach in a dynamic environment
Understanding the importance of consistency, precision and professional communication in every guest interaction
A strong eye for detail, discretion and service standards
A team-oriented mindset and a responsible approach to work

Apply and become part of a hotel that brings together Rijeka’s character, authentic style and international service standards, while enjoying the benefits of the Marriott employee programme.

Interested?

Apply for this position today!

Receptionist

About us

Position description

Responsibilities

Qualifications

Interested?

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Receptionist